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Public Service Commission Act, 1997 (Act No. 46 of 1997)

Rules

Rules for Dealing with the Grievances of Employees in the Public Service

Schedule 1

B. Purpose and application

 

(1) The purpose of this grievance procedure is to advance sound labour relations and address grievances in the public service by fulfilling the primary objectives of this procedure which are—
(a) to give effect to section 196(4)(f)(ii) of the Constitution which empowers the Commission to investigate grievances of employees in the public service concerning official acts or omissions, and recommend appropriate remedies;
(b) to give effect to section 11 of the Public Service Commission Act, 1997 (Act No. 46 of 1997), which empowers the Commission to make Rules to deal with grievances;
(c) to promote
(i) speedy, impartial and equitable handling of grievances;
(ii) sound labour relations;
(iii) resolution of individual grievances at the lowest possible level in a department.