Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
Chapter 10 : Enforcement
80. Settlement of complaints
If it appears from a complaint, or any written response made in relation to a complaint under section 79(b)(ii), that it may be possible to secure—
|(a)||a settlement between any of the parties concerned; and|
|(b)||if appropriate, a satisfactory assurance against the repetition of any action that is the subject matter of the complaint or the doing of further actions of a similar kind by the person concerned,|
the Regulator may, without investigating the complaint or, as the case may be, investigating the complaint further, in the prescribed manner, use its best endeavours to secure such a settlement and assurance.