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Protection of Personal Information Act, 2013 (Act No. 4 of 2013)

Codes of Conduct

Guidelines to Develop Codes of Conduct

Part 2 - Issuing of a Code of Conduct by the Information Regulator (regulator)

17. Openness and transparency

 

17.1 In line with an issued code of conduct a member of a relevant body must develop policies on how personal information is managed. This includes information about how a data subject may complain about a breach of the conditions for the lawful processing of personal information, and how the relevant body will deal with such a complaint.

 

17.2 These policies must be made easily available on the website of a member of a relevant body. Hard copies must be made available where necessary.