Housing Development Agency Act, 2008
R 385
Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)Board NoticesSpecific Code of Conduct for Authorised Financial Services Providers and Representatives conducting Short-term Deposit Business, 2004Part ll : General Duties of Providers5. Unsolicited contacting of client |
A provider must, in the event of unsolicited contacting of a client—
| (a) | in making contact arrangements, and in all communications and dealings with a client, act honorably, professionally and with due regard to the convenience of the client; and |
| (b) | at the commencement of any such contact, visit or call initiated by the provider, explain the purpose thereof. |
