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Electricity Regulation Act, 2006 (Act No. 4 of 2006)

Chapter II : Oversight of Electricity Industry

6. Customer and end user forums


(1) The Regulator may establish customer or end user forums consisting of as many members of the Regulator, licensees, employees of the Regulator and categories of customers or end users as may be necessary to advise the Regulator on matters affecting customers or end users in general, or a category of customers or end users in particular.


(2) The Regulator must require a licensee to establish and fund a customer or end users forum in the manner set out in the licence held by such a person.