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Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)

Board Notices

Specific Code of Conduct for Authorised Financial Services Providers and Representatives conducting Short-term Deposit Business, 2004

Part lll : Confidentiality and Privacy

9. Confidentiality and Privacy


A provider—


(a) may not disclose private information on a client to any other person, except—
(i) under compulsion of law;
(ii) where it would be in the public interest;
(iii) where the interests of the provider require disclosure; or
(iv) where disclosure is made at the client’s request or with the client’s written consent;


(b) must inform a client of recording of telephonic conversations with the client (if any), and of the reasons therefore; and


(c) must keep documents relating to transactions with clients for a period of not less than five years from the date the transaction is concluded.