National Heritage Resources Act, 1999
R 385
Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)Board NoticesSpecific Code of Conduct for Authorised Financial Services Providers and Representatives conducting Short-term Deposit Business, 2004Part ll : General Duties of Providers8. Account operations |
A provider must—
(a) | where applicable, at the request of a client, provide the client with a statement of account in connection with any financial service rendered to the client, unless otherwise agreed; |
(b) | inform a client that there are— |
(i) | charges to be levied on furnishing of account statements (if any); |
(ii) | procedures to be followed by a client in case of statement errors; |
(iii) | procedures to be followed by a client whenever changes in personal identification or addresses occur; and |
(iv) | safeguards and essential precautions to be implemented, followed and taken in connection with telephonic and electronic banking services in respect of deposit accounts. |