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Rental Housing Act, 1999 (Act No. 50 of 1999)

Chapter 4 : Rental Housing Tribunal

14. Information Offices

 

(1) Every local municipality must establish a Rental Housing Information Office to advise tenants and landowners with regard to their rights and obligations in relation to dwellings within its area of jurisdiction:  Provided that local municipalities may combine the functions of the Rental Housing Information Office with an existing office.

[Section 14(1) substituted by section 14(a) of Notice No. 876, GG 38184, dated 5 November 2014]

 

(2) Every local municipality may, subject to the laws governing the appointment of local government officials, appoint or designate officials to carry out any duties pertaining to such Rental Housing Information Office.

[Section 14(2) substituted by section 14(b) of Notice No. 876, GG 38184, dated 5 November 2014]

 

(3) The functions of a Rental Housing Information Office are to—
(a) educate, provide information and advise tenants and landowners with regard to their rights and obligations in relation to dwellings within its area of jurisdiction;
(b) provide advice to disputing parties on reaching solutions to problems relating to dwellings;
(c) refer parties to the Tribunal;
(d) comply with any request of the Tribunal in terms of section 13; and
(e) keep records of enquiries received by the office and to submit reports in relation thereto to the Tribunal on a quarterly basis.

 

[Section 14 substituted by section 20 of Notice No. 876, GG 38184, dated 5 November 2014]