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Independent Communications Authority of South Africa Act, 2000 (Act No. 13 of 2000)

Regulations

Code of Conduct for Premium Rated Services

14. End-User Information (EUI) Obtained by Premium Rated Service Providers

 

(1) Unless an end-user has expressly provided his\her prior consent, a premium rated service provider must ensure that it does not use his\her EUI for any purpose other than:
(a) planning, provisioning and billing for the premium rated service requested by the end-user and provided by the premium rated service provider;
(b) managing bad debt and preventing fraud related to the provision of premium rated services;
(c) facilitating interconnection and inter-operability between premium rated service providers for the provision of premium rated services; and
(d) providing assistance to or complying with the requirements of any law enforcement, judicial or other government agencies.

 

(2) Unless an end-user has expressly provided his\her prior consent, a premium rated service provider shall not disclose his\her EUI to any third party (including its affiliates) for any purpose whatsoever, unless it falls within any of the purposes stated in the sub-regulations 1 above.

 

(3) All other personal information gathered by a premium rated service provider through the provision of its services shall be managed in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013).