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Community Schemes Ombud Service Act, 2011 (Act No. 9 of 2011)

Chapter 2 : Community Schemes Ombud Service

4. Functions of Service

 

(1) The Service must—
(a) develop and provide a dispute resolution service in terms of this Act;
(b) provide training for conciliators, adjudicators and other employees of the Service;
(c) regulate, monitor and control the quality of all sectional titles scheme governance documentation and such other scheme governance documentation as may be determined by the Minister by notice in the Gazette; and
(d) take custody of, preserve and provide public access electronically or by other means to sectional title scheme governance documentation and such other scheme governance documents as may be determined by the Minister by notice in the Gazette.

 

(2) In performing its functions the Service—
(a) must promote good governance of community schemes;
(b) must provide education, information, documentation and such services as may be required to raise awareness to owners, occupiers, executive committees and other persons or entities who have rights and obligations in community schemes, as regards those rights and obligations;
(c) must monitor community scheme governance; and
(d) may generally, deal with any such matters as may be necessary to give effect to the objectives of this Act.

 

(3) The Service acts through its Board.