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Rental Housing Act, 1999 (Act No. 50 of 1999)

Chapter 4 Rental Housing Tribunal

14. Information Offices

 

 

1) A local authority may establish a Rental Housing Information Office to advise tenants and landlords in regard to their rights and obligations in relation to dwellings within the area of such local authority’s area of jurisdiction.

 

2) A local authority may, subject to the laws governing the appointment of local government officials, appoint officials to carry out any duties pertaining to such Rental Housing Information Office.

 

3) The functions of a Rental Housing Information Office are to-
a) educate, provide information and advise tenants and landlords with regard to their rights and obligations in relation to dwellings within its area of jurisdiction;
b) provide advice to disputing parties on reaching solutions to problems relating to dwellings;
c) refer parties to the Tribunal;
d) comply with any request of the Tribunal in terms of section 13; and
e) keep records of enquiries received by the office and to submit reports in relation thereto to the Tribunal on a quarterly basis.