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Tax Administration Act, 2011 (Act No. 28 of 2011)

Chapter 2 : General Administration Provisions

Part E : Powers and duties of Minister

14. Power of Minister to appoint Tax Ombud


(1) The Minister must appoint a person as Tax Ombud
(a) for a term of five years, which term may be renewed; and

[Section 14(1)(a) substituted by  section 49 of the Tax Administration Laws Amendment Act, 2016 (Act No. 16 of 2016)]

(b) under such conditions regarding remuneration and allowances as the Minister may determine.


(2) The person appointed under subsection (1) or (3) may be removed by the Minister for misconduct, incapacity or incompetence.


(3) During a vacancy in the office of Tax Ombud, the Minister may designate a person in the office of the Tax Ombud to act as Tax Ombud.


(4) No person may be designated in terms of subsection (3) as acting Tax Ombud for a period longer than 90 days at a time.


(5) A person appointed as Tax Ombud—
(a) is accountable to the Minister;
(b) must have a good background in customer service as well as tax law; and
(c) may not at any time during the preceding five years have been convicted (whether in the Republic or elsewhere) of—
(i) theft, fraud, forgery or uttering a forged document, perjury, an offence under the Prevention and Combating of Corrupt Activities Act, 2004 (Act No. 12 of 2004); or
(ii) any other offence involving dishonesty,

for which the person has been sentenced to a period of imprisonment exceeding two years without the option of a fine or to a fine exceeding the amount prescribed in the Adjustment of Fines Act, 1991 (Act No. 101 of 1991).