| 6.1.1 |
A department and the Agency must make every reasonable effort to settle a dispute between them amicably through conciliation and negotiation within 30 days after the aggrieved party gave written notice to the other party. |
| 6.1.2 |
If a dispute cannot be so settled or the subject-matter of the dispute necessitates settlement before the end of the 30 day-period referred to in regulation 6.1.1, either party to the dispute may refer the matter to the Minister for mediation. |
| 6.1.3 |
If mediation fails, either party may refer the dispute for arbitration to the office of the State Attorney, which is located closest to the department’s head office. |
| 6.1.4 |
The State Attorney must act as arbitrator and his or her decision will be final and binding on the parties. |
| 6.2 |
NON-COMPLIANCE WITH REGULATIONS |
| 6.2.1 |
Any department, public body, the Agency or any other interested person may report any alleged non-compliance with any provision of these Regulations to the Minister or an official of the Department of Public Service and Administration designated by the Minister for this purpose. |
| 6.2.2 |
The Minister must take steps to ensure— |
| (a) |
the investigation of the alleged non-compliance; and |
| (b) |
if he or she is of the opinion that such non-compliance occurred, that it be remedied (if possible) and reported to the relevant authorities. |
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| 14 |
See section 23(1)(b)(iii) and (2)(d) of the Act. |
Debt Collectors Act, 1998
