Section 6 of the Public Protector Act, 1994 (Act No. 23 of 1994), is hereby amended—
||by the substitution in paragraph (c) of subsection (4) for the expression "authority." of the expression "authority; and"; and
||by the addition to subsection (4) of the following paragraph:
||on his or her own initiative, on receipt of a complaint or on request relating to the operation or administration of the Promotion of Access to Information Act, 2000, endeavour, in his or her sole discretion, to resolve any dispute by—
||mediation, conciliation or negotiation;
||advising, where necessary, any complainant regarding appropriate remedies; or
||any other means that may be expedient in the circumstances.