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National Health Act, 2003 (Act No. 61 of 2003)


Procedural Regulations Pertaining to the Functioning of the Office of Health Standards Compliance and Handling of Complaints by the Ombud

Chapter 7 : Complaints Handling and Investigation

47. Report to Minister


(1) If an investigation is not completed within 2 years after the decision to conduct it, the Ombud must give notice to the Minister stating—
(a) the details of the matter being investigated; and
(b) the reasons why the investigation has not been completed.


(2) The Minister may make any decision regarding the matter, including a decision to—
(a) close the matter;
(b) extend the investigation for a specified period; or
(c) refer the matter to another statutory authority, body or entity.