National Health Act, 2003 (Act No. 61 of 2003)
Procedural Regulations Pertaining to the Functioning of the Office of Health Standards Compliance and Handling of Complaints by the Ombud
Chapter 1 : Definitions, Purpose and Application
2. Purpose of regulation
The purpose of these Regulations is to set out procedures and processes for the collection of information from health establishments by the Office, the certification of health establishments, the conducting of inspections, the dealing with non-compliance by health establishments with norms and standards, as well as the procedures and processes for the consideration, investigation and disposal of complaints relating to non-compliance with norms and standards, by the Ombud.