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National Health Act, 2003 (Act No. 61 of 2003)


Emergency Medical Services Regulations, 2017

Part 4 : Inspection of Emergency Medical Services

22. Inspection for new applications


(1) Upon approval of an application by the Head of Department, the applicant must pay an inspection fee as per Annexure D and provide proof of payment of the inspection fee.


(2) If an applicant fails to provide proof of payment to the Licensing and Inspectorate Authority, the inspection will not be undertaken until the inspection fee is paid.


(3) An inspection in terms of these Regulations is carried out in order to determine whether the Emergency Medical Service—
(a) complies with the minimum criteria for accreditation set out in Annexures A and B; and
(b) is suitable and adequate for the purpose of providing the service for which it is applying or has applied, to be licensed.


(4) Subject to a patient's right to privacy and confidentiality, the owner of an Emergency Medical Service or any other person responsible for the management or control of an Emergency Medical Service or who is in charge of the service, must provide, to an inspecting officer acting in terms of these Regulations—
(a) the information that the inspecting officer may require with regard to the organisation and management of that Emergency Medical Service, including the accommodation, care and treatment of the patients;
(b) registers, clinical records and any other records of patients, staff and vehicles; and
(c) any other information necessary to assess compliance with these Regulations, including compliance with the requirements listed in Annexures A and B.


(5) The inspecting officer may request the submission of any other information related to the application, including but not limited to service performance data.


(6) In the case of an Emergency Medical Service operating multiple stations, the inspecting officer must take into consideration that items such as the registers and clinical registers, including electronic records and registers, may be held at another station or office which may be the primary station or head office of the Emergency Medical Service.


(7) Subject to a patient's right to privacy and confidentiality, and provided that the inspection process does not adversely affect service delivery, a person may not—
(a) in any way, obstruct an inspecting officer from carrying out her or his inspection;
(b) refuse to furnish, to the best of her or his knowledge, information requested by the inspecting officer;
(c) refuse when requested by the inspecting officer, to show any vehicle, apparatus or place; or
(d) refuse, when requested by the inspecting officer, to unlock a cupboard or storage compartment or area.