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Consumer Protection Act, 2008 (Act No. 68 of 2008)


South African Automotive Industry Code of Conduct

Part B : Alternative Dispute Resolution

9. MIOSA election criteria


9.1 The Ombud and all persons conducting alternative dispute resolution must ideally have:
9.1.1 Suitable qualifications and experience in economics, law, commerce, industry or public affairs and dispute resolution;
9.1.2 sufficient knowledge of the technical aspects of the goods and services provided in the Automotive Industry;
9.1.3 sufficient knowledge and skill to comprehend the Act to ensure that the staff component of the MIOSA will diligently and honestly conduct their day-to-day tasks.


9.2 An Ombud may not:
9.2.1 have any previous criminal conviction or conviction during her/his tenure of which dishonesty is an element;
9.2.2 be an un-rehabilitated insolvent or commit an act of insolvency during her/his tenure;
9.2.3 have a current interest (manufacturing, importing, distribution or retail) directly or indirectly in the Automotive Industry or serve in any capacity with regard to policy-making bodies or industry associations within the Automotive Industry whatsoever.


9.3 Selection criteria and qualifications of the Board of Directors:
9.3.1 All Board members will be selected in terms of the Memorandum of Incorporation of the MIOSA.