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Consumer Protection Act, 2008 (Act No. 68 of 2008)


South African Automotive Industry Code of Conduct

Part B : Alternative Dispute Resolution

7. Maintaining the independence of the Motor Industry Ombud


7.1 The MIOSA is a voluntary, non-statutory body that has been afforded recognition under section 82(6) of the Act.


7.2 The MIOSA may engage in the resolution of disputes arising within the Automotive Industry.