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Consumer Protection Act, 2008 (Act No. 68 of 2008)


South African Automotive Industry Code of Conduct

Part B : Alternative Dispute Resolution

23. Post resolution of dispute


23.1 In the event of a dispute being resolved, the MIOSA must:
23.1.1 record the resolution thereof in the form of an order in terms of section 70(3)(a) of the Act;
23.1.2 at the request of a party to a dispute, submit an order to the Tribunal or the High Court for purposes of a consent order in terms of its rules and of section 70(3)(b), the cost of such order to be borne by the party making such request;
23.1.3 terminate the process by notice to the parties in terms of section 70(2) of the Act;
23.1.4 report any non-compliance with the Code or the Act by a supplier or service provider to the Automotive Industry Association to which it is a member (if any), in order for that particular Association to investigate the allegations;
23.1.5 publish on its website, summaries of its significant findings that will be of interest to consumers and suppliers.