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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 5 : National Consumer Protection Institutions

Part C : Functions of Commission

96. Research and public information



The Commission is responsible to increase knowledge of the nature and dynamics of the consumer market, and to promote public awareness of consumer protection matters, by—

a) implementing education and information measures to develop public awareness of the provisions of this Act; and
b) providing guidance to the public by—
i) issuing explanatory notices outlining its procedures, or its non-binding opinion on the interpretation of any provision of this Act;
ii) applying to a court for a declaratory order on the interpretation or application of any provision of this Act; or
iii) publishing any orders and findings of the Tribunal or a court in respect of a breach of the Act.