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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 5 : National Consumer Protection Institutions

Part C : Functions of Commission

93. Development of codes of practice relating to Act



1) The Commission may develop, and promote the voluntary use of, codes of practice in respect of—
a) use of plain language in documents;
b) a standardised or uniform means of presenting and communicating the information contemplated in sections 23 to 28;
c) alternative dispute resolution in terms of section 70; or
d) any other matter to better achieve the purposes of this Act.


2) Codes developed by the Commission in terms of subsection (1) must be published for public comment before finalisation.