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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 3 : Protection of Consumer Rights and Consumers’ Voice

Part D : Civil society support for consumer’s rights

77. Support for consumer protection groups



The Commission may co-operate with, facilitate or otherwise support any of the following activities carried out by a consumer protection group:

a) Consumer advice and education activities and consumer-related publications;
b) research, market monitoring, surveillance and reporting;
c) promotion of consumer rights and advocacy of consumer interests;
d) representation of consumers, either specifically or generally, in court;
e) alternative dispute resolution through mediation or conciliation; and
f) participation in national and international associations, conferences or forums concerned with consumer protection matters.