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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 2 : Fundamental Consumer Rights

Part D : Right to disclosure and information

28. Identification of deliverers, installers and others



Whenever a person is engaged in direct marketing in person at the premises of a consumer, or performing any services for a consumer at any such premises, or delivering any goods to, or installing any goods for, a consumer, at any such premises, that person must—

a) visibly wear or display a badge or similar identification device that satisfies any prescribed standards; or
b) provide suitable identification on request by the consumer.