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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Rules Regulating the Functioning of the National Consumer Commission in Terms of The Consumer Protection Act, 2008 (No.68 of 2008)

Part 4 : Complaint Procedures

14. Withdrawal of complaints



1) At any time before the Commission has referred a complaint to the Tribunal, the complainant may withdraw the complaint.


2) The Commission may continue to investigate a complaint after it has been withdrawn, as if the Commission had initiated it.