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Consumer Protection Act, 2008 (Act No. 68 of 2008)

Rules Regulating the Functioning of the National Consumer Commission in Terms of The Consumer Protection Act, 2008 (No.68 of 2008)

Part 2 : Delivery of Documents

10. Form of Orders and Notices of Referral



Whenever the Commission is required, either in terms of the Act or these Rules, to publish a notice in the Gazette, that notice must contain at least the following information:

a) the name of any supplier, or other person directly affected by the notice;
b) the file number assigned by the Commission to the relevant matter;
c) the provision of the Act or Rules in terms of which the notice is required;
d) a brief and concise description of the nature of the relevant matter;
e) if the notice invites submissions, the last date on which submissions may be received;
f) if the notice reports a decision —
i) a brief and concise description of the nature of the relevant decision;
ii) a statement indicating whether reasons for the decision have been published, and if so, how a copy of those reasons may be obtained; and
iii) a statement of any right of review of, or appeal from, that decision, including the period during which a review or appeal may be lodged;


g) the name, address and contact numbers of the person in the Commission responsible for publishing the notice.